Hi again PT,
Just to update you, I tried to re-download the data 6 several times. For some reason, the download stops and the 'current speed' goes from 300k to 0 !
Please find attached to have a look at what is exactly happening when the download stops.
Why is this happening? Is it because there is a prerequisite that I still haven't downloaded? or is it because of my internet speed? ........
Many thanks and looking forward to your reply!
Jessica
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Screenshot from 2021-05-03 17-04-56.png
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